Visit Concierge at North Lakes
Entry off North Lakes Dr opp Lakefield Dr, at roundabout turn left
Concierge
The Westfield Concierge Desk is your dedicated point of assistance to help make the most of your shopping experience. Our team is here to help you get the most out of your visit, whether you’re planning your day, looking for something specific or simply want personalised support while you shop.
The Concierge Desk can provide:
- Westfield Gift Cards
- Directions and centre navigations
- Lost property assistance
- Mobility Equipment hire
- Kiddy Car hire
- Parenting Facilities Information
- Parking assistance
- Upcoming events
Find the Concierge Desk near the Food Court or contact the team on 07 3491 9072.
What's happening at Concierge
Free fang-tastic Halloween face painting
Perfect for little trick-or-treaters, complete your Halloween costume and show off your spooky side.
Your 2026 Westfield North Lakes Local Hero is: Diana Green
Discover your Westfield Local Hero and learn about their incredible community impact.
Your 2025 Westfield North Lakes Local Hero is: Stephen Hirst
Discover your Westfield Local Hero and learn about their incredible community impact.
Visiting with kids is easy at Westfield North Lakes
Plan your next visit with the family.
Your chance to win a Victoria’s Secret Swarovski Crystal EDP
The Victoria's Secret Fashion Show runway is back and we’re celebrating with a little extra glamour.
Nickelback: Allocation now exhausted
Westfield member-exclusive tickets are now sold out.
Win an enchanting adventure to Patagonia with Disney's HEXED
To celebrate the release of Disney's HEXED, we're giving you the chance to win a trip to Patagonia.
Complimentary gift bag with every Personal Styling Session
For a limited time, when you book a Personal Styling Session, you'll receive a premium gift bag valued over $90*.
Purchase a Westfield Gift Card in centre with no service fee
For a limited time, Westfield members can purchase a Westfield Gift Card in-centre with no service fee.