Visit Concierge at North Lakes
Entry off North Lakes Dr opp Lakefield Dr, at roundabout turn left
Concierge
The Westfield Concierge Desk is your dedicated point of assistance to help make the most of your shopping experience. Our team is here to help you get the most out of your visit, whether you’re planning your day, looking for something specific or simply want personalised support while you shop.
The Concierge Desk can provide:
- Westfield Gift Cards
- Directions and centre navigations
- Lost property assistance
- Mobility Equipment hire
- Kiddy Car hire
- Parenting Facilities Information
- Parking assistance
- Upcoming events
Find the Concierge Desk near the Food Court or contact the team on 07 3491 9072.
What's happening at Concierge
Vote for your 2026 Westfield Local Hero
Cast your vote to award $30k worth of grants.
Your 2025 Westfield North Lakes Local Hero is: Stephen Hirst
Discover your Westfield Local Hero and learn about their incredible community impact.
Visiting with kids is easy at Westfield North Lakes
Plan your next visit with the family.
Score a complimentary scoop of gelato
Enjoy a sweet treat while you soak up the NFL Melbourne event excitement with complimentary gelato.
Score a complimentary donut
Enjoy a sweet treat while you soak up the NFL Melbourne event excitement with complimentary donut.
Enter for your chance to win a family trip to Hawaii
To celebrate the release of PAW PATROL: THE DINO MOVIE, we're giving members the chance to win a trip to Hawaii.
Purchase a Westfield Gift Card in centre with no service fee
For a limited time, Westfield members can purchase a Westfield Gift Card in-centre with no service fee.
Complimentary gift bag with every Personal Styling Session
For a limited time, when you book a Personal Styling Session, you'll receive a premium gift bag valued over $90*.