We want your visit to be as enjoyable and comfortable as possible. Our friendly customer service team are available during standard centre trading hours to help in all aspects of your visit, including:

  • Westfield Gift Cards
  • Directions
  • General Centre Information
  • Hiring Mobility Equipment
  • Kiddy Cars
  • Lost Property
  • Mobile phone charging station
  • Transport Information
  • Upcoming events

The Customer Service Suite located on level 1 within the purple level car park and Concierge Desk on level 3 near The Coffee Emporium will be able to assist with all your Concierge needs.

*The Customer Service Suite closes at 5:30pm on Thursdays.

Hornsby Concierge

02 9477 5111

236 Pacific Highway

Hornsby NSW 2077

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We're here to help

Please note, due to COVID-19 certain centre services are currently unavailable