Service

Accessibility

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge are available to help you with directions, store information, lost property, transport, parking information and more.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge to book yours. Please present identification on arrival to be elegible to hire equipment.

For your convenience, you will also find disabled parking near all main entries to the centre.

To find the best parking for mobility-impaired customers please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

All our restrooms have a wheelchair accessible toilet.

Hornsby Concierge

Thu

9:00am9:00pm

Fri

9:00am5:30pm

Sat

9:00am5:00pm

Sun

10:00am5:00pm

Mon – Tue

9:00am5:30pm