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Parking information

Westfield Chermside uses a parking system that uses number plate recognition technology to replace paper tickets. Read below to discover Westfield Plus and how the ticketless system works.

## Want extended free parking? 

Make the most out of every visit – download the Westfield Plus app now for your member-only benefits.

Find out how you can get 4 hours free parking with the [Westfield Plus app](https://www.westfield.com.au/chermside/service/NdCS5Nr643J3l901mBBmd/westfield-plus) 

Non-Westfield Plus customers will receive 2 hours free parking.

## How it works

__Westfield Plus Members:__

There is no boom gate at entry, so you can drive straight into the car park. If your visit is under 4 hours and you’ve added your number plate into the Westfield Plus App parking is free. 

Proceed straight to the exit, the parking system will recognise your number plate and the boom gate will open automatically.

If your stay is longer than 4 hours, you can pay the parking fee with your credit card via the Westfield Plus app or at a pay station. The system will recognise your parking payment and the boom gate will open automatically.

__Standard:__

There is no boom gate at entry, so you can drive straight into the car park. If your visit is under 2 hours, parking is free. 

If it is over 2 hours and you are not a Westfield Plus member, head to one of the many pay stations, enter your number plate and pay the parking fee. 

Drive to the exit where the system will recognise your parking payment and the boom gate will open automatically.

__Register now__

For a quick and easy exit and extended free parking, download the free [Westfield Plus App now.](https://www.westfield.com.au/chermside/service/NdCS5Nr643J3l901mBBmd/westfield-plus)

__Need help?__

Visit our friendly [Concierge team](https://www.westfield.com.au/chermside/service/1QrcTaxUhqsIQKq8uMm4KM/concierge) next time you’re in centre. They’d be happy to assist!

Find the best parking for you


| Store/Location | Best Parking |
| ---------- | ---------- |
| Coles Fresh Food | L1, Blue Car Park or L2, Gold Car Park - enter off Hamilton Road |
| Cinemas | L2, White Car Park - enter off Hamilton Road |
| Level 1 Dining & Entertainment | Enter off Gympie Road |
| Level 2 Dining & Entertainment | L3, Green and Grey Car Park - enter off Banfield Street Ramp |

![WCH CarparkMaps DisabledBays-01](//images.ctfassets.net/zzgnkgna3r3g/tLf9UDiH6erxJhL3DgUFB/043cba869929cf891795f42a6b488e60/WCH_CarparkMaps_DisabledBays-01.jpg) 

![WCH Car Parks Disabled Bays Gold CP](//images.contentful.com/zzgnkgna3r3g/13akrMUHnmXzXJiO78uJs5/31fc4507f2c1471e459a34b0bc302aa3/Gold_Car_Park_update_21.png)

![WCH CarparkMaps DisabledBays-03](//images.ctfassets.net/zzgnkgna3r3g/6wbjbefxLQiGVqTcixFVAw/4404a7c780b99877119905d91cfe616c/WCH_CarparkMaps_DisabledBays-03.jpg)

![WCH CarparkMaps DisabledBays-04](//images.ctfassets.net/zzgnkgna3r3g/1lefQBCBMiiJxtopJgkNij/ace71f7ae3b90f32f3e41fc9c43bff86/WCH_CarparkMaps_DisabledBays-04.jpg)


Car Parks

Lime Car Park

Kmart Car Park

Level 4

Dining Precinct Car Park

Northern Car Park 

Coles Rooftop Car Park

Cinema Car Park

Southern Car Park

Mezzanine Car Park

Coles Car Park

Northern Car Park

Westfield Plus member rates

Standard rates

Prime Parking

### Take the best spots for $5 extra
Take the best spots for quick parking, convenient access to the centre and wider bays for an extra $5.

Simply drive in from Hamilton Road in the right hand lane and head into the Blue or Pink Car Park. 

Car parking rates apply, $5 extra will automatically apply at exit.

To find out more, give our Concierge team a call on 07 3117 5300 or send us an email at Chermside@scentregroup.com. 


Valet Parking 

### Valet Parking only $12* 

We've made shopping even easier with Westfield Chermside's Valet Parking, drive in, hand your keys to our friendly Valet attendant, and pick up your car once you've finished. 

__[Click here to see Valet trading hours >](https://www.westfield.com.au/chermside/store/3ddaFZ1rDki9vHMOmZXW65/valet-map)__

![JV (69 of 180)](//images.ctfassets.net/zzgnkgna3r3g/29vC7oVdOc1nst8yUTpm9u/7139885707084bd29839878c79d9300f/JV__69_of_180_.JPG)

Simply drive down the ramp from Banfield Street or enter from Kitty Hawk Drive, hand your keys to our friendly Valet attendant, and pick up your car once you've finished shopping.

Pick up a loyalty card to receive every 6th Valet visit free.

Plus, get your car washed while you shop. Speak to our Valet staff when you drop your car off for more information.

__Shopping with little ones?__ Take advantage of our *Parents with Prams* offer and enjoy $6 valet parking Monday - Friday. [Find out more here >](https://www.westfield.com.au/chermside/offer/4kd5t3vJo1jS98H6nLpxAq/parents-valet-parking-deal)

View [Valet Conditions of Entry here](https://res.cloudinary.com/scentre-group-au/image/upload/v1600057637/gkegqzhpewjozohhje3s.pdf). 

*For more information, contact out Valet team on 07 3117 5334.*

![Chermside Valet Map](//images.ctfassets.net/zzgnkgna3r3g/4ic0cukctc2h348LiIkRUZ/5048cb166403978a893ca584a140823e/Chermside_Valet_Map.PNG)

Mobility Permit Holders

Customers with a Mobility Permit receive free parking upon presentation of a valid permit at our [Concierge Desk](https://www.westfield.com.au/chermside/service/1QrcTaxUhqsIQKq8uMm4KM/concierge).

__What if my Mobility Permit has expired?__
To continue to access your parking discount, please visit the Concierge desk to renew your mobility permit.

FAQs

### How do I manage my parking profile?
Download the Westfield Plus App and create an account to manage your parking profile. In the Westfield Plus App you can update your vehicle details, set a 30min parking timer and view your parking transactions.

[Join Westfield Plus for free today >](https://www.westfield.com.au/westfield-plus?utm_source=westfield&utm_medium=web&utm_campaign=centre_sites_link)

### Enjoying dinner and a movie? Westfield Plus members park for free after 5:30pm
Westfield Plus members can enjoy free parking with us when you enter after 5:30pm. This gives you more time to enjoy dinner and catch a movie afterwards.

Standard parking rates apply for non-Westfield Plus customers.

### Electric vehicle charging stations
ChargePoint stations located in the Pink Basement Level car park, entered via Hamilton Road, to electronically charge compatible vehicles.

[Click__here__ for more details on using ChargePoint stations.](https://www.chargepoint.com/drivers/)

### Best parking for Parents with prams
We provide designated parents with prams parking spaces to give parents enough room to get in and out of the centre comfortably. 

You will find the best of our parents with prams parking located in the basement level Blue and Pink car parks, level 2 Red car park, or level 3 Grey car park.  

Or visit our __[Valet](https://www.westfield.com.au/chermside/store/3ddaFZ1rDki9vHMOmZXW65/valet-map)__ team in the basement car park off Banfield Street for the ultimate parking with kids experience.

### Public Transport

__Access via Bus__
There is a dedicated bus interchange servicing Westfield Chermside, located on Hamilton Road. [View location __here >__](google.com/maps/place/Chermside+interchange/@-27.3855962,153.0294603,17z/data=!3m1!4b1!4m5!3m4!1s0x6b91580e8fd352c5:0xb2d6342bf3e5c1c9!8m2!3d-27.385601!4d153.031649)

We recommend using __[Translink](https://translink.com.au/)__ to plan your journey.

A Go Card top up machine is also located at the Chermside bus interchange.

__Access via Taxi__
You will find a taxi rank conveniently located outside the __[SmartClinics](https://www.westfield.com.au/chermside/store/LMDxJeS2SkoECoSggEOci/smartclinics-family-medical-centre), [Grill'd](https://www.westfield.com.au/chermside/store/39KgDgOI004CSES6OcqSYg/grilld)__ and __[Nando's](https://www.westfield.com.au/chermside/store/4gl5rHW13qMA6aeWEwCssa/nandos)__ entrances.  There are usually taxi's waiting in the rank, however if you do require a taxi to be ordered, please contact the [__Concierge Desk](https://www.westfield.com.au/chermside/service/1QrcTaxUhqsIQKq8uMm4KM/concierge)__ and they will be able to help make the booking.

There are also dedicated taxi phone's available to request a taxi located at:

- Nando's entry, opposite Wara Sushi. [View location __here >__](https://www.google.com/maps/place/Wara+Sushi/@-27.3804119,153.0328658,19.79z/data=!4m5!3m4!1s0x6b915989e010ba41:0x914c0bd0e9f6b1e2!8m2!3d-27.38035!4d153.0328967)
- SmartClinics entry. [View location __here >__](https://www.google.com/maps/place/SmartClinics+Chermside+Family+Medical+Centre+7+Days/@-27.3851805,153.029776,17z/data=!3m2!4b1!5s0x6b91580bfcd625d1:0x55f0c588f4fbec00!4m5!3m4!1s0x6b91580e904a6ed3:0xc2d8e39ddc0922ad!8m2!3d-27.3851853!4d153.0319647)

__Access via Uber__
The best pick up or drop off points are located at the __[SmartClinics](https://www.google.com/maps/place/SmartClinics+Chermside+Family+Medical+Centre+7+Days/@-27.3851805,153.029776,17z/data=!3m2!4b1!5s0x6b91580bfcd625d1:0x55f0c588f4fbec00!4m5!3m4!1s0x6b91580e904a6ed3:0xc2d8e39ddc0922ad!8m2!3d-27.3851853!4d153.0319647)__ and __[Dan Murphy's](https://www.google.com/maps/place/SmartClinics+Chermside+Family+Medical+Centre+7+Days/@-27.3851805,153.029776,17z/data=!3m2!4b1!5s0x6b91580bfcd625d1:0x55f0c588f4fbec00!4m5!3m4!1s0x6b91580e904a6ed3:0xc2d8e39ddc0922ad!8m2!3d-27.3851853!4d153.0319647)__ entrances.

### Where can I drop someone off?
The best pick up or drop off points are located at the __[SmartClinics](https://www.google.com/maps/place/SmartClinics+Chermside+Family+Medical+Centre+7+Days/@-27.3851805,153.029776,17z/data=!3m2!4b1!5s0x6b91580bfcd625d1:0x55f0c588f4fbec00!4m5!3m4!1s0x6b91580e904a6ed3:0xc2d8e39ddc0922ad!8m2!3d-27.3851853!4d153.0319647)__ and __[Dan Murphy's](https://www.google.com/maps/place/SmartClinics+Chermside+Family+Medical+Centre+7+Days/@-27.3851805,153.029776,17z/data=!3m2!4b1!5s0x6b91580bfcd625d1:0x55f0c588f4fbec00!4m5!3m4!1s0x6b91580e904a6ed3:0xc2d8e39ddc0922ad!8m2!3d-27.3851853!4d153.0319647)__ entrances.

Please note, these areas may include a dedicated loading bay with a maximum allowed time frame. Please check all signs.

### Bike racks
Bike racks are located in the Blue car park (near [__Coles__](https://www.westfield.com.au/chermside/store/1VBmP6CjIEmkwIy8wWCgCO/coles)), Food Court entrance (near [__The Sporting Globe__](https://www.westfield.com.au/chermside/store/2CARrMVhoIIOeGq6q4qsuG/the-sporting-globe)), Lime basement car park (near [__Woolworths__](https://www.westfield.com.au/chermside/store/4rRtDhI9GoKGkAU8AqmEWI/woolworths), and [__Nando's__](https://www.westfield.com.au/chermside/store/4gl5rHW13qMA6aeWEwCssa/nandos) entrance. 

### Lost your vehicle?
Contact our dedicated parking team who will be able to assist, 07 3117 5332.

### Becoming a staff member? 
There are dedicated staff parking areas available for retailers to utilise on site. Please contact our Concierge team on __07 3117 2320__ or visit the Concierge Desk on Level 1 opposite Target for more information.

Terms and conditions 

## Conditions of entry
By entering this car park you agree to be bound by these conditions. If you do not accept these conditions you must immediately proceed to the nearest exit and leave the car park.
We make no express warranties in relation to the services we provide. Under the Australian Consumer Law, consumers have certain rights which cannot be excluded, including guarantees as to the fitness for purpose of services. Nothing in these conditions of entry shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law, including the Australian Consumer Law, and which by law cannot be excluded, restricted or modified.

### 1. Limitation of liability and indemnity:
You enter and use the car park at your own risk. Subject to your rights under the Australian Consumer Law, we are not liable for, and you indemnify us against, any cost, expense, liability, loss, damage, claim or proceeding (whether direct or indirect, howsoever rising) we incur in relation to:
- Personal injury to or death suffered by you or any person; or
- Theft, loss of, destruction or damage to, any vehicle, its parts or accessories, any property on or in a vehicle or elsewhere in the car park or any damage to the car park, arising out of, or in any way relating to the use of the car park by you or any person in your company, except to the extent that any liability is caused or contributed to by our negligence or breach of these conditions by us.

### 2. Usage restrictions:
You must not distribute handbills or pamphlets, engage in any commercial activities or use skate boards, scooters or roller blades without our authorisation. You must not bring or leave in this car park any offensive, hazardous or dangerous substance or thing, nor anything which may be or become a danger, nuisance or inconvenience to us or to any person lawfully in or about this car park or Centre. If you do so you shall be trespassing. You are entitled to 2 hours free parking on your first entry into the car park.  If you are a Westfield Plus Member, you are entitled to 4 hours free parking. If you return to the centre in the same day and entry is more than 45 minutes after your previous car park exit, you will recieve another 2 hours free parking or 4 hours free parking if you are a Westfield Plus Member.

### 3. Fee:
Parking fees will be charged in accordance with the schedule of fees displayed in this car park. If you bring your vehicle into this car park you agree to pay the parking fee as set by us from time to time. We may prevent exit of a vehicle from this car park until we are satisfied that any fee is paid and we will not be liable to you for doing so except to the extent that any liability is caused or contributed to by our negligence.

### 4. Compliance with signs, directions, and hours of operation:
You must, whilst in the car park, comply with all its signs and with all directions and requests made by us. In particular, you must:
- not cause any obstruction in this car park;
- not park anywhere that we designate as a no parking or reserved area unless you are authorised by us to park in those areas;
- not use the car park other than in accordance with the signage and markings in the car park and any instructions we may give you;
- not use parking bays set aside for mobility impaired and/or disabled persons unless you are lawfully entitled to use these bays and you display clearly on the vehicle a current permit; and
- gain access to or remove a vehicle only during the hours we display in the car park.

### 5. Valet parking:
This car park contains car spaces which are valet parked. We may at any time move or drive any vehicle left for parking in the valet car spaces. We may deliver a vehicle to any person who produces a ticket, or provides evidence of authority or entitlement to remove a vehicle. We may retain a vehicle until we are provided with proof of payment, or evidence of ownership or entitlement to receive the vehicle which is satisfactory to us. We do not promise or represent that a vehicle will be delivered earlier than the time agreed when we accept it for parking. We are not liable for the theft, loss or damage to a vehicle or delivery of your vehicle to any person who did not have authority to use or take your vehicle, except to the extent that any liability is caused or contributed to by our negligence.

### 6. Exit of vehicles:
We may permit the exit of a vehicle whether evidence of authority or entitlement to remove a vehicle is produced or not. We are not liable for the theft or loss of or damage to a vehicle or delivery of your vehicle to any person who did not have authority to use or take your vehicle, except to the extent that any liability is caused or contributed to by our negligence.

### 7. Our rights in respect of your vehicle:
We may deny you access to the car park of your vehicle, or may enter, move, drive or park any vehicle by towing or otherwise, at any time if required by law or reasonably necessary for the safe operation of the car park. We also have the right to prevent exit of a vehicle until we are provided with evidence of ownership or entitlement to receive the vehicle satisfactory to us. In the event that a vehicle is left on our premises for a continuous period in excess of 24 hours then we may move the vehicle by towing or otherwise at your expense.

### 8. Ticketless parking services, parking guidance and number plate recognition cameras:
When you use our car park we capture your number plate and vehicle information through number plate recognition cameras and parking guidance systems for the purposes of providing ticketless parking services. The information we collect assists Westfield to manage and improve the operation of the Centre including the car park area. We use this information for measuring and analysing car parking dwell times and shopper behaviour, marketing purposes, determining parking fees, security purposes and to assist you to locate available car spaces and your car. By entering the car park, you consent to Westfield collecting and using this information. If you do not provide Westfield with this information, Westfield may refuse to grant you entry into the car park. Westfield will keep this information secure and treat this information in accordance with Westfield’s privacy policy, which can be found at www.westfield.com.au/privacy-policy or on request from any Westfield Concierge. Our privacy policy contains information about how you can access and correct your personal information held by us, and how you can make a complaint regarding use of your information.

### 9. Westfield Plus Members only:
If you are a Westfield Plus Member, please refer to the Westfield Plus terms and conditions as they relate to any parking services, including ticketless parking, and associated Member Service Benefits (as defined in the [terms and conditions](https://www.westfield.com.au/terms-and-conditions#westfield-plus-terms-and-conditions)).

### 10. Interpretation:
“Any person in your company” means any person who comes into the car park with you or in your vehicle or who was brought or sent into the car park by you.
“Car park” means all the property constituting the car park including any entry and exit ramps, loading docks, driveways and elevators and stairways servicing the car park.
“us” or “we” means each of the owner(s) of the Centre and any manager of the Centre from time to time, and their related bodies corporate, employees, agents and subcontractors.
“You” and “your” refers to and includes each person who enters the car park in any manner and any owner of a vehicle which enters the car park.


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