Service

Accessibility

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more. Find our concierge desks located on level 1 near Target and level 2 near Peter Alexander.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers for three hours. The wheelchairs and power shoppers are in high demand and are therefore subject to availability. Please contact concierge on 3117 5300 to book your mobility equipment in advance to guarantee availability.

The nearest parking for power shopper hire is Pink Car Park, sections 12 and 13 (accessible via Hamilton Road or Kittyhawk drive). To pick up wheelchairs or power shoppers, please make your way to Concierge neat Target. To find the best parking for you, CLICK HERE>

We offer complimentary parking for any customer that holds a valid parking permit.

Simply bring the permit or a photo of both and front and back of the permit, along with the car REGO number to the Concierge Desk and the team can set up a complimentary disabled parking account.

This will allow the permit holder (if in car registered) to have unlimited parking whilst in the centre and simply drive out when they are ready to leave.

To find the best parking for mobility-impaired customers please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit or visit our parking page for further information.

Accessible amenities

All our restrooms have a wheelchair accessible toilet.

Chermside Concierge

07 3117 5300

Cnr Gympie & Hamilton Rds

Chermside QLD 4032

See on map