Service

Accessibility

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge on 07 3117 5300 to book your mobility equipment in advance to guarantee availability.

There are a number of customer bays intended for our customers that are hiring equipment. These spaces are located directly outside the Customer Service Lounge. Please be aware these car spaces are on a first-in basis.

For your convenience, you will also find disabled parking across the centre. To find the best parking for mobility-impaired customers, please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit.

We offer complimentary parking to customers that hold a disability permit. Please register your disability permit at the Concierge Desk or Concierge Lounge and a member of our friendly team will register you to receive the complimentary validation each time you shop.

If you don't wish to register, simply take your disability permit to the concierge desk during your vist, and they will validate your parking.

Accessible amenities

All our restrooms have a wheelchair accessible toilet.

Chermside Concierge

Wed 14th Nov

9:00am5:30pm

Thu 15th Nov

9:00am9:00pm

Fri 16th Nov

9:00am5:30pm

Sat 17th Nov

9:00am5:00pm

Sun 18th Nov

10:00am5:00pm

Mon 19th Nov

9:00am5:30pm