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Full Services List - Automated collection

valet icon master

Streamline your visit with the added convenience of valet.

 Enhance your individuality with the help of our professional stylists.

Download the Westfield Plus app to access exclusive offers, extended free parking at Westfield Carousel and more, from the palm of your hand.

Enjoy all that Westfield Carousel has to offer with our mobility services.

Our friendly concierge team are available to help in all aspects of your visit.

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Plan your visit to Westfield Carousel with your family.

Explore the local hubs within our living centres where people come to connect, share and inform. 

Enjoy up to 180 minutes of free data every day.

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Welcomed at thousands of participating retailers, give the gift loved by all. Now valid for three years, buy yours at concierge. 

Find information on how to get to Westfield Carousel.

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Parking information

Westfield Carousel uses a parking system that uses number plate recognition technology to replace paper tickets. Read below to discover Westfield Plus and how the ticketless system works.

__Want extended free parking?__
Make the most out of every visit – download the Westfield Plus app now for your member-only benefits.

[Find out how you can get an extra 2 hours of extended free parking with the Westfield Plus app >](https://www.westfield.com.au/carousel/service/vKU0hHfXSffhzROA5cuif/westfield-plus)

__Non-members will receive 2 hours free parking.__

## How it works
__Westfield Plus Members:__
1.	There is no boom gate at entry, so you can drive straight into the car park. If your visit is under 4 hours and you’ve added your number plate into the Westfield Plus app parking is free. 
2.	Proceed straight to the exit, the parking system will recognise your number plate and the boom gate will open automatically.
3.	If your stay is longer than 4 hours, you can pay the parking fee with your credit card via the Westfield Plus app or at a pay station. The system will recognise your parking payment and the boom gate will open automatically.

__Standard:__
1.	There is no boom gate at entry, so you can drive straight into the car park. If your visit is under 2 hours, parking is free. 
2.	If it is over 2 hours and you are not a Westfield Plus member, head to one of the many pay stations, enter your number plate and pay the parking fee. 
3.	Drive to the exit where the system will recognise your parking payment and the boom gate will open automatically.

## Register now
For a quick and easy exit and extended free parking, [download the free Westfield Plus app now](https://www.westfield.com.au/carousel/service/vKU0hHfXSffhzROA5cuif/westfield-plus)

## Need help?
Visit our friendly Concierge team next time you’re in centre. They’d be happy to assist!


Find the best parking for you

Coles:  
Level 2, Car Park Rooftop East
Entrance on Grose Ave and Liege St


Food Court 
Level 1, Car Parks 1, 2 and 3
Entrance on Cecil Ave


Coles & Kmart 
Level 2, Green Car Park
Entrance on Liege St

David Jones
Level 1 and Mezzanine, Green Car Park
Entrance on Liege St

Myer and Rooftop Dining Car Park
Level 2, Car Park Rooftop West
Entrance on Grose Ave

Myer and Target Car Park
Level 1, Car Park 6
Entrance on Grose Ave

Woolworths 
Level 1, Car Parks 4 and 5
Entrance on Cecil Ave and Carousel Rd



Member rates

Standard rates


While in-centre, please be sure to observe social distancing and practice good hygiene.

------------------------

We apply the highest standard of cleanliness and hygiene across our Westfield centres and are taking a number of steps to ensure our valet service can operate safely, with your wellbeing as our priority. For all questions, please don’t hesitate to ask our friendly staff at valet or concierge.

------------------------

Short on time? We always aim to make your visit as easy as possible - we'll even park the car for you.

__Travelling south on Albany Highway:__

Simply drive in from __Albany Highway__ you can enter the Valet Parking area on the left hand side, just after the bus stop opposite Hungry Jacks.

__Travelling north on Albany Highway:__

Simply turn right at the __Liege Street__ taffic lights and the Valet Parking entry is on the left.

All you have to do is hand your keys to our valet parking attendant, and pick up your car once you're finished shopping. 

To find out more, contact our [concierge team](https://www.westfield.com.au/carousel/service/5iopiGo9uo6c8aU86m0eya/concierge) on __Ph: (08) 9458 6344__.

Valet parking rate: __$10__

*Regular [parking fees](https://www.westfield.com.au/carousel/service/WtJA8pD9OCIc0Cgqmkgo4/parking) apply.

Visit today and pick up a valet loyalty card to start collecting stamps to earn your free valet visit. The more you use valet the more free visits you will earn. 

#  Valet Parking Opening Hours

Valet parking is open the following hours:

- Monday     9am - 5.30pm
- Tuesday    9am - 5.30pm
- Wednesday  9am - 5.30pm
- Thursday   9am - 9:00pm
- Friday     9am - 5.30pm
- Saturday   9am - 5.00pm
- Sunday    11am - 5:00pm

The after hours contact number for any queries for Valet is 0409 913 344

View [Valet Conditions of Entry here](https://res.cloudinary.com/scentre-group-au/image/upload/v1600057637/gkegqzhpewjozohhje3s.pdf).

Car Parks

Multi Deck Car Park

Coles Car Park

Myer and Target Car Park

Food Court Car Park

Woolworths Car Park

Myer and Rooftop Dining Car Park

Disability Permit Holders 

__ACROD Parking__
Customers with a Disability Parking Permit receive all day free parking upon registration of the Permit at the Concierge Desk. Register for [Westfield Plus](https://www.westfield.com.au/westfield-plus) and validate your permit once at our Concierge Desk for our parking system to automatically apply the Disability Parking Permit each visit until your permit expires. If you do not wish to download the app, free mobility parking can be validated at a Concierge desk each visit.


FAQ's 

__Cinema Parking__
If you are not a [Westfield Plus](https://www.westfield.com.au/westfield-plus) member, please keep your movie ticket with you to receive an additional 2 hours free parking.

You will need to validate your parking at any pay station using the barcode on your movie ticket before returning to your car. Parking fees apply beyond 4 hours from the time of entry.

Westfield Plus members will already benefit from extended parking, with a total of 4 hours free, which includes cinema validation.

By signing up to Westfield Plus, you’ll receive 4 hours free parking each time you visit Westfield Carousel. [Find out more >](https://www.westfield.com.au/westfield-plus?utm_source=westfield&utm_medium=web&utm_campaign=centre_sites_link)

__How do I manage my parking profile?__

PARK+ has moved to Westfield Plus, our new membership program. Download the Westfield Plus App and create an account to manage your parking profile. In the Westfield Plus App you can update your vehicle details, receive extended free parking, set a 30min parking timer and view your parking transactions. 

[Join Westfield Plus for free today > ](https://www.westfield.com.au/westfield-plus)

__I still have questions__

Please reach out to the team via email carparkscarousel@scentregroup.com or call 0409 973 295 for any queries.

Terms and conditions 

## Conditions of entry
By entering this car park you agree to be bound by these conditions. If you do not accept these conditions you must immediately proceed to the nearest exit and leave the car park.

We make no express warranties in relation to the services we provide. Under the Australian Consumer Law, consumers have certain rights which cannot be excluded, including guarantees as to the fitness for purpose of services. Nothing in these conditions of entry shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law, including the Australian Consumer Law, and which by law cannot be excluded, restricted or modified.

### 1. Limitation of liability and indemnity:
You enter and use the car park at your own risk. Subject to your rights under the Australian Consumer Law, we are not liable for, and you indemnify us against, any cost, expense, liability, loss, damage, claim or proceeding (whether direct or indirect, howsoever rising) we incur in relation to:
- Personal injury to or death suffered by you or any person; or
- Theft, loss of, destruction or damage to, any vehicle, its parts or accessories, any property on or in a vehicle or elsewhere in the car park or any damage to the car park, arising out of, or in any way relating to the use of the car park by you or any person in your company, except to the extent that any liability is caused or contributed to by our negligence or breach of these conditions by us.

### 2. Usage restrictions:
You must not distribute handbills or pamphlets, engage in any commercial activities or use skate boards, scooters or roller blades without our authorisation. You must not bring or leave in this car park any offensive, hazardous or dangerous substance or thing, nor anything which may be or become a danger, nuisance or inconvenience to us or to any person lawfully in or about this car park or Centre. If you do so you shall be trespassing. You are entitled to 2 hours free parking on your first entry into the car park. When returning to the car park in the same day you will only receive an additional 2 hours free parking if your time of car park entry is more than 45 minutes after your previous car park exit.

### 3. Fee:
Parking fees will be charged in accordance with the schedule of fees displayed in this car park. If you bring your vehicle into this car park you agree to pay the parking fee as set by us from time to time. We may prevent exit of a vehicle from this car park until we are satisfied that any fee is paid and we will not be liable to you for doing so except to the extent that any liability is caused or contributed to by our negligence.

### 4. Compliance with signs, directions, and hours of operation:
You must, whilst in the car park, comply with all its signs and with all directions and requests made by us. In particular, you must:
- not cause any obstruction in this car park;
- not park anywhere that we designate as a no parking or reserved area unless you are authorised by us to park in those areas;
- not use the car park other than in accordance with the signage and markings in the car park and any instructions we may give you;
- not use parking bays set aside for mobility impaired and/or disabled persons unless you are lawfully entitled to use these bays and you display clearly on the vehicle a current permit; and
- gain access to or remove a vehicle only during the hours we display in the car park.

### 5. Valet parking:
This car park contains car spaces which are valet parked. We may at any time move or drive any vehicle left for parking in the valet car spaces. We may deliver a vehicle to any person who produces a ticket, or provides evidence of authority or entitlement to remove a vehicle. We may retain a vehicle until we are provided with proof of payment, or evidence of ownership or entitlement to receive the vehicle which is satisfactory to us. We do not promise or represent that a vehicle will be delivered earlier than the time agreed when we accept it for parking. We are not liable for the theft, loss or damage to a vehicle or delivery of your vehicle to any person who did not have authority to use or take your vehicle, except to the extent that any liability is caused or contributed to by our negligence.

### 6. Exit of vehicles:
We may permit the exit of a vehicle whether evidence of authority or entitlement to remove a vehicle is produced or not. We are not liable for the theft or loss of or damage to a vehicle or delivery of your vehicle to any person who did not have authority to use or take your vehicle, except to the extent that any liability is caused or contributed to by our negligence.

### 7. Our rights in respect of your vehicle:
We may deny you access to the car park of your vehicle, or may enter, move, drive or park any vehicle by towing or otherwise, at any time if required by law or reasonably necessary for the safe operation of the car park. We also have the right to prevent exit of a vehicle until we are provided with evidence of ownership or entitlement to receive the vehicle satisfactory to us. In the event that a vehicle is left on our premises for a continuous period in excess of 24 hours then we may move the vehicle by towing or otherwise at your expense.

### 8. Parking guidance cameras: 
When you use our car park we may capture your licence plate and vehicle information through parking guidance systems. The information we collect assists Westfield to manage and improve the operation of the Centre including the car park area. We use this information for measuring and analysing car parking dwell times and shopper behaviour, marketing purposes, security purposes and to assist you to locate available car spaces and your car. By entering the car park, you consent to Westfield collecting and using this information. If you do not provide Westfield with this information, Westfield may refuse to grant you entry into the car park. Westfield will keep this information secure and treat this information in accordance with Westfield’s privacy policy, which can be found at www.westfield.com.au/privacy-policy or on request from any Westfield Concierge. Our privacy policy contains information about how you can access and correct your personal information held by us, and how you can make a complaint regarding use of your information.

### 9. Westfield Plus Members only:
If you are a Westfield Plus Member, please refer to the Westfield Plus terms and conditions as they relate to any parking services, including ticketless parking, and associated Member Service Benefits (as defined in the [terms and conditions](https://www.westfield.com.au/terms-and-conditions#westfield-plus-terms-and-conditions)).

### 10. Interpretation:
“Any person in your company” means any person who comes into the car park with you or in your vehicle or who was brought or sent into the car park by you.
“Car park” means all the property constituting the car park including any entry and exit ramps, loading docks, driveways and elevators and stairways servicing the car park.
“us” or “we” means each of the owner(s) of the Centre and any manager of the Centre from time to time, and their related bodies corporate, employees, agents and subcontractors.
“You” and “your” refers to and includes each person who enters the car park in any manner and any owner of a vehicle which enters the car park.


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