Service

Accessibility

Concierge desk

Our trained and friendly concierge staff are happy to help you with directions, retailer information, lost property, transport information and much more. You can find our concierge desk on level 1, located between Portmans and Myer.

Accessible services

For mobility-impaired customers we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand and are therefore subject to availability. Please contact Concierge on (08) 9458 6344 to book your mobility equipment in advance to guarantee availability.

For your convenience, you will also find disabled parking near the main entrances to the centre, on all levels of our carparks.

The best parking for mobility-impaired customers will depend on the stores you wish to visit.

Give our concierge team a call on (08) 9458 6344 or email us at carousel@scentregroup.com, to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

At Westfield Carousel all our toilet areas have a wheelchair accessible toilet.

Phone: (08) 9458 6344
Email: carousel@scentregroup.com

Carousel Concierge

Tue – Wed

9:00am5:30pm

Thu

9:00am9:00pm

Fri

9:00am5:30pm

Sat

9:00am5:00pm

Sun

11:00am5:00pm