We want your visit to be as enjoyable and comfortable as possible. Our friendly concierge team are available during standard centre trading hours to help in all aspects of your visit including:

• Westfield gift cards – you can purchase your gift cards here and also check your balance.
• General centre information – our team can point you in the right direction.
• Hiring mobility equipment - you can hire Power Shoppers, Wheelie Walkers and Wheelchairs.
• Kiddy cars – available for hire. $7.50/ hour for single car, $7.50/hour for double car.
• Lost and found property – for all lost andproperty enquiries visit one of our Concierge desks or call us.
• Upcoming events – get the latest details on what’s happening in-centre.
• Parking ticket validation - spend $200 in centre and have your parking validated.
Justice of the Peace service available at Carindale Library.


You will find our concierge desks located on Ground Level below the Food Court and on Level 1 to the left of The Coffee Club.

Please note mobility equipment and kiddy cars can only be hired from the concierge desk on Level 1.

Contact us

If you have a question or some feedback to pass on to us please email or call us.

Operating hours:

Monday 9am – 5.30pm
Tuesday 9am - 5.30pm
Wednesday 9am - 5.30pm
Thursday 9am - 9.00pm
Friday 9am - 5.30pm
Saturday 9am - 5.00pm
Sunday 10am - 5.00pm

Carindale Concierge

07 3120 5400

1151 Creek Road

Carindale QLD 4152

See on map