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We want your visit to be as enjoyable and comfortable as possible. Our friendly concierge team are available during standard centre trading hours to help in all aspects of your visit including:

• Westfield gift cards – you can purchase your gift cards here and also check your balance.
• General centre information – our team can point you in the right direction.
• Hiring mobility equipment - you can hire Power Shoppers and Wheelchairs from both concierge desks
• Lost and found property – for all lost and found property enquiries visit one of our Concierge desks or call us.
• Upcoming events – get the latest details on what’s happening in-centre.


We have two Concierge Desks at Westfield Carindale:

Concierge Desk 1 is located on Ground Level below the Food Court (near Flight Centre)
Concierge Desk 2 is located on Level 1 near Kmart

Contact us

If you have a question or some feedback to pass on to us please email or call us.

Concierge opening hours:



Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 9:00pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday10:00am - 5:00pm

Carindale Concierge

07 3120 5400

1151 Creek Road

Carindale QLD 4152

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We acknowledge the Turrbal and Yuggera people as the Traditional Owners of the land we gather on today and pay our respects to Aboriginal and Torres Strait Islander cultures and their Elders past and present.

Scentre Group operates its Westfield Living Centre portfolio with a responsible business mindset across the four pillars of community, people, environment and economic performance. More information can be found in our 2023 Responsible Business Report.

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