To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more. You can find out more at our concierge desk on level 1, between Maurice Meade and Michael Hill Jewellers.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact Concierge on (08) 9308 2751 to book your equipment in advance to guarantee availability.

For your convenience, you will also find disabled parking near the main entrances to the centre on all levels.

To find the best parking for mobility-impaired customers please give our Concierge team a call or email us to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

All our restrooms have a wheelchair accessible toilet and are located conveniently throughout the centre.

Phone: (08) 9308 2751
Email: [email protected]

Hidden Disabilities Sunflower Scheme

Westfield is a proud participant in the Hidden Disabilities Sunflower Scheme which helps to support and raise awareness for people living with a hidden disability.

Under the Hidden Disability Sunflower scheme, our customers with hidden disabilities such as autism, chronic pain, dementia, anxiety, visual or hearing impairment, can choose to wear a lanyard bearing a sunflower logo as a subtle way of letting our centre employees and retailers know that they may require additional support, assistance, or a bit more time when visiting our centres.

The free Sunflower lanyards can be collected from the Concierge Desk located near Maurice Meade.