Customer Service

The Westfield Concierge Desk is your dedicated point of assistance to help make the most of your shopping experience. Our team is here to help you get the most out of your visit, whether you’re planning your day, looking for something specific or simply want personalised support while you shop.

Visit Customer Service in centre

Airport West

Giftmas Zone, outside Kmart

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Airport West

Located opposite Best & Less

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Belconnen

Level 3

Near the Food Court

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Bondi Junction

Level 3

located in front of Myer

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Bondi Junction

Level 3

opposite Mecca Cosmetics

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Booragoon

Located near The Coffee Club

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Burwood

Located on Level 1

outside David Jones

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Carindale

Ground Level

Near Flight Centre

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Carindale

Near Kmart

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Carousel

Level 1

Between Myer and Portmans

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Carousel

Level 1

Near Coles

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Chatswood

Level 3

Near Nando's

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Chatswood

Level 3

near Nando's

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Chatswood

Level 3

near Shoes & Sox

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Chermside

Level 1

located near Target

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Chermside

Level 2

Located on Level 2 near Peter Alexander

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Coomera

Level 1

near H&M

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Doncaster

Ground Level

entrance of Yellow Ground Car Park

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Doncaster

Ground Level

near Commonwealth Bank

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Doncaster

Ground Level

near David Jones

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Eastgardens

Level 2

Near the Bus Stop

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Fountain Gate

Level 1

near Kmart

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Fountain Gate

Level 2

near Target

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Geelong

Located at Centre Court, near the travelator to the food court

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Geelong

Located at Centre Court, near the travelator to the food court

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Helensvale

Located near ALDI

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Hornsby

Level 1

Enter via Purple Level Car Park, Albert St (near Dan Murphy's)

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Hornsby

Level 3

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Hurstville

Level 2

Opposite Common Ground Coffee & Kitchen

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Innaloo

Located between Target and Coles

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Knox

Level 1

near Just Cuts

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Knox

Level 2

near Baby Bunting

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Kotara

Level 2

Near Rooftop escalators

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Liverpool

Level 1

Near Optus and Jb Hi-Fi

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Marion

Located opposite Cotton On

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Marion

Located opposite Foot Locker

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Miranda

Near Woolworths

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Mt Druitt

Ground Level

Located near Rebel Sport

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Mt Gravatt

Level 1

near Kmart

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Mt Gravatt

Level 2

near Starbucks

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North Lakes

Located in Centre Court, near the Food Court

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Parramatta

Level 2

Located near Myer

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Parramatta

Level 4

Located near Target

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Penrith

Level 1

Near Myer

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Plenty Valley

Near the Food Court in the middle of the centre

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Plenty Valley

Visit our Mother's Day gift zone

Near Ozmosis

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Southland

Level 2

Between Portmans and Salera's

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Southland

Level 2

Near Country Road

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Southland

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Southland

Level 1

near Kmart

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Sydney

Level 2 Myer side

Underneath the Myer- George St entrance

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Sydney

Level 2 tower side

Near the Pitt St mall entrance, beside Lululemon

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Tea Tree Plaza

Level 2

Located near Harris Scarfe

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Tuggerah

Level 2

Near JB HiFi, above Centre Court

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Warringah Mall

Ground Level

Located on Ground level, near Kmart

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Warringah Mall

Level 1

Located near Big W

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Warringah Mall

Level 1

Near Girdlers

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West Lakes

Level 1

Near Harris Scarfe

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Whitford City

Level 1

Next to Maurice Meade

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Woden

Level 2

Located near Big W

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