Service

Community

At Westfield, we know our centres are more than just shopping hubs. They are lifestyle destinations where people come to connect, share and inform.

We cultivate spaces that are safe, inclusive and welcoming, which our communities are proud to call their own; and we engage with community leaders and organisations through a number of programs and services. It is through this commitment that we deliver our purpose of creating extraordinary places, connecting and enriching communities.

Westfield Local Heroes

Westfield Local Heroes is a recognition and awards program that connects and enriches communities in Australia and New Zealand. The program discovers and celebrates individuals who make a positive impact to their local community and/or environment.

For full details on the Westfield Local Heroes program, including program criteria, frequently asked questions, and terms and conditions, click here.

2020 Westfield Local Heroes

Read the inspiring stories of your Westfield Local Hero Alumni and the amazing work they do to benefit your local communities.

2019 Westfield Local Heroes

2018 Westfield Local Heroes

Community engagement

We work closely with key local organisations, groups and individuals to discover, celebrate and contribute to those things that are relevant and meaningful to the local community. We also invite customer and community insights via face-to-face, phone and digital channels.

At Westfield, we work with our community partners to encourage, respect and understand our community's needs through experience, by recognising and helping to resolve issues, in order for us to become recognised as an essential and integral part of the community.

Contributing to our local communities

We provide a dedicated space in all Westfield centres for community-focused groups (i.e. not-for-profit sports groups, community groups, charities and welfare organisations) to connect with people in the local area.

Our staff are also passionate about giving back and we support them to do this in a variety of ways through Workplace Giving and Volunteering. For more information on any of our programs or services, please contact us for more information.

Southland Concierge

Hours may differ from Centre hours

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03 9582 5600

1239 Nepean Hwy

Cheltenham VIC 3192

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We're here to help

Please note, due to COVID-19 certain centre services are currently unavailable