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We always endeavour to make your visit more enjoyable, convenient and comfortable as possible. Our Concierge Team are available during standard centre trading hours to help you with:

Westfield Gift Cards:

Westfield Gift Cards can be used anywhere EFTPOS is accepted – even outside Westfield centres.

Purchase yours from the Concierge Desk.


Need a hand finding something? Our team can point you in the right direction.

Mobility Hire:

Wheelchairs and Mobility Scooters are available to hire from our Concierge Desk for up to 3 hours.

To hire a mobility vehicle, you will need proof of identification, which should be either a valid passport, driver’s license or proof of age card. On presentation of these, you’ll be asked to fill out a hire agreement form. Once that’s done, you’re ready to go.

Please call the concierge team to book your mobility equipment in advance to guarantee availability.

Kiddy Carts:

Kiddy Carts are currently unavailable.

Lost Property:

Recently lost something in centre? For all lost property enquiries visit our Concierge Desk or Call the team on 07 3491 9072.

You’ll find our Concierge Desk located near the Food Court.

Parking Information:

Need help validating parking after seeing a movie? Disabled Permit Parker? or just a general enquiry?

Visit the Concierge Desk and they will be able to assist in all your parking needs.

Our Concierge Desk is located near the Food Court.
Alternatively, you can contact us on 07 3491 9072 for more information.

North Lakes Concierge

07 3491 9072

Cnr Anzac Ave & North Lakes Dr.

North Lakes QLD 4509

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