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Concierge

We always endeavour to make your visit more enjoyable, convenient and comfortable as possible. Our Concierge Team are available during standard centre trading hours to help you with:

Westfield Gift Cards:

Westfield Gift Cards can be used anywhere EFTPOS is accepted – even outside Westfield centres.

Purchase yours from the Concierge Desk.

Directions:

Need a hand finding something? Our team can point you in the right direction.

Mobility Hire:

Wheelchairs and Mobility Scooters are available to hire from our Concierge Desk for up to 3 hours.

To hire a mobility vehicle, you will need proof of identification, which should be either a valid passport, driver’s license or proof of age card. On presentation of these, you’ll be asked to fill out a hire agreement form. Once that’s done, you’re ready to go.

Please call the concierge team to book your mobility equipment in advance to guarantee availability.

Kiddy Carts:

Kiddy Carts are available to hire from our Concierge Desk, with prices starting at $5.

To hire a kiddy cart, your child must be under 1 metre (100 cm) in height. If unsure, please use the height chart located at the Concierge desk.

In order to book, you will need proof of identification, which should be either a valid passport, driver’s license or proof of age card. On presentation of these, you’ll be asked to fill out a hire agreement form. After that, you're all set.

Lost Property:

Recently lost something in centre? For all lost property enquiries visit our Concierge Desk or Call the team on 07 3491 9072.

You’ll find our Concierge Desk located near the Food Court.

Parking Information:

Need help validating parking after seeing a movie? Disabled Permit Parker? or just a general enquiry?

Visit the Concierge Desk and they will be able to assist in all your parking needs.

Our Concierge Desk is located near the Food Court.
Alternatively, you can contact us on 07 3491 9072 for more information.

North Lakes Concierge

07 3491 9072

Cnr Anzac Ave & North Lakes Dr.

North Lakes QLD 4509

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We're here to help

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We acknowledge the Kabi Kabi, Jinibara and Turrbal people as the Traditional Owners of the land we gather on today and pay our respects to Aboriginal and Torres Strait Islander cultures and their Elders past and present.

Scentre Group operates its Westfield Living Centre portfolio with a responsible business mindset across the four pillars of community, people, environment and economic performance. More information can be found in our 2023 Responsible Business Report.

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