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To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with customer and corporate Westfield Gift Cards, directions, store information, lost property, transport, parking information and more.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge to book your mobility equipment in advance to guarantee availability. Collect your mobility equipment from our Concierge desk on Level 2, near Baby Bunting (closest entry via Level 2, Navy Car Park). For your convenience, you will also find disabled parking at the centre entrances.

Mobility patrons also receive free parking with presentation of their Accessible Parking Permit at the Concierge Desk.

To find the best parking for mobility-impaired customers please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

All our restrooms have a wheelchair accessible toilet. Adult change room is available in our level 2 restroom. Please contact the level 2 concierge desk for access.

Knox Concierge

03 9814 5000

425 Burwood Highway

Wantirna South VIC 3152

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