Concierge
While in-centre, please be sure to observe social distancing and practice good hygiene.
Important update
Please note that the concierge desk's hours have been temporarily modified to the following:
- Monday | 9:00am - 5:30pm
- Tuesday | 9:00am - 5:30pm
- Wednesday | 9:00am - 5:30pm
- Thursday | 9:00am - 7:00pm
- Friday | 9:00am - 5:30pm
- Saturday | 9:00am - 5:00pm
- Sunday | 11:00am - 5:00pm
We always endeavour to make your visit as enjoyable, convenient and comfortable as possible. Our concierge team are available during standard centre trading hours to help with:
- Westfield Gift Cards
- Directions
- Centre and retailer information
- Hiring mobility equipment
- Kiddy cars
- Lost property
- Transport and navigation information
- Upcoming events
- Parking information
Our concierge desk is located in the Fashion Mall near Willow & Lace.
Alternatively, you can email or phone us for more information.