Service

Concierge

We want your visit to be as enjoyable and comfortable as possible. Our friendly customer service team are available during standard centre trading hours to help in all aspects of your visit including:

• Westfield gift cards – you can purchase your gift cards here and also check your balance
• General centre information – our team can point you in the right direction
• Hiring mobility equipment - you can hire powershoppers and wheelchairs
• Kiddy cars – available for hire. $5/ hour for single car, $7.50/hour for double car
• Lost property – for all lost property enquiries visit our concierge desk or call us.
• Transport information – tram, bus and train times
• Upcoming events – get the latest details on what’s happening in-centre

Location: You will find our customer service desk outside of ALDI.

Helensvale Concierge

Mon – Wed

9:00am5:30pm

Thu

9:00am9:00pm

Fri

9:00am5:30pm

Sat

9:00am5:00pm