Service

Visiting with kids

Kids services

At Westfield Helensvale, you'll find a range of services and facilities to ensure family shopping is fun and easy for everyone.

Kiddy cars and prams

Kiddy cars and prams can be hired from the concierge desk located near ALDI.

Cost:

• Single kiddy car: $5 per hour
• Double kiddy car: $7.50 per hour
• Pram hire: Free for 3 hours

To hire, we require a completed hire agreement form and a valid form of identification (including drivers licence, photo ID, credit card or healthcare card).

Kiddy cars are available on a first-come, first-served basis. Children must be no taller than 100 cm for kiddy car hire and for safety reasons, an adult must accompany the child at all times.

Parents' rooms

When a nappy needs changing or a toddler needs taming, head to one of our three parent rooms where you'll find peace and tranquillity. As well as baby-changing tables, you'll find child-sized toilets and sinks, private areas for feeding, and microwaves. In addition, the rooms have a play area and television.

Location: Our parent rooms are located near the Coles, Woolworths and Food Court amenities.

The playground

Let your little ones have fun and burn off some energy in our specially-designed state of the art playground for children aged between 1 to 12 years old. Please ensure children are supervised at all times.

Location: You'll find the playground outside of the Food Court.

Kids camp childcare

We've teamed up with Gaven Early Learning Centre to deliver a new childcare service for our customers. Kids Camp is available to customers who wish to utilise a professional childcare service whilst they shop.

The Childcare service is operated by Gaven Early Learning Centre and available for children aged 2 to 8 years, on Monday to Friday from 9:30am to 2:00pm.

Cost: $5 per hour per child.
Location: The Kids Camp kiosk is located near Target.

Parents with prams parking

We provide parents with prams designated parking spaces to give parents enough room to get in and out of the centre comfortably.

Helensvale Concierge

Tomorrow

9:00am5:30pm

Thu 27th Sep

9:00am9:00pm

Fri 28th Sep

9:00am5:30pm

Sat 29th Sep

9:00am5:00pm

Sun 30th Sep

10:00am4:00pm

Mon 1st Oct

10:00am4:00pm

Queen's Birthday Public Holiday (hours may differ)