Visiting with kids

Kids services

At Westfield Helensvale, you'll find a range of services and facilities to ensure family shopping is fun and easy for everyone.

The Playground

Let your little ones have fun and burn off some energy in our specially-designed state of the art playground for children aged between 1 to 12 years old. Please ensure children are supervised at all times.

You'll find the playground outside of the Food Court.

Discover what's on in the Playground

Helensvale Kids Club

Helensvale Kids Club takes place in the Playground every Monday, Wednesday and Friday of the school term. Completely free for Westfield members, the Kids Club team is ready to host your little ones to an amazing line up of music, cooking and craft activities.

Discover what's on at Kids Club here.

Area 51

A world of fun awaits at Area 51! In case you missed it, Westfield Helensvale is home to the Gold Coast's only Area 51. This out-of-this-world indoor play centre is suited to children aged 12 and under, and features thrilling slides, obstacle courses, exciting climbs, and more.

For information on tickets, location and parking, click here.

Kiddie cars

Kiddy cars and prams can be hired from the concierge desk located near ALDI.

Cost:

• Single kiddy car: $8 per hour

To hire, we require a completed hire agreement form and a valid form of identification (including drivers licence, photo ID, credit card or healthcare card).

Kiddy cars are available on a first-come, first-served basis. Children must be no taller than 100 cm for kiddy car hire and for safety reasons, an adult must accompany the child at all times.

Parents' rooms

When a nappy needs changing or a toddler needs taming, head to one of our three parent rooms where you'll find peace and tranquillity. As well as baby-changing tables, you'll find child-sized toilets and sinks, private areas for feeding, and microwaves. In addition, the rooms have a play area and television.

Location: Our parent rooms are located near the Coles, Woolworths and Food Court amenities.

Parents with prams parking

We provide designated parking spaces for parents with prams to give you enough room to get in and out of the centre comfortably.

Find the best parents with prams parking for your next family visit at the below parking locations:
Priority parking at the entrance to Coles
Priority parking at the entrance to Kmart
Priority parking at the entrance to the Food Court
Priority parking at the entrance to Woolworths

Accessibility

We're committed to providing an inclusive and accessible environment at Westfield Helensvale. Westfield is a proud participant in the Hidden Disabilities Sunflower Scheme which helps to support and raise awareness for people living with a hidden disability.

We offer quiet time every Tuesday between 10.30am - 11.30am with our centre lights dimmed and music volume adjusted, find out more here. You can also find our sensory friendly map here to assist customers who are sensitive to sounds, lights and smells and may benefit from low-sensory shopping experiences.

Find a full list of our accessible services including parking, amenities and mobility hire.