Visiting with kids
Important COVID-19 update
The wellbeing of our customers, retailers, suppliers and employees is our highest priority. In light of the evolving COVID-19 situation, some of our services may be temporarily unavailable and ask you are maintaining physical distancing whilst using centre services.
For the precautions we are taking to prioritise your wellbeing, see our COVID-19 update.
At Westfield Helensvale, you'll find a range of services and facilities to ensure family shopping is fun and easy for everyone.
Kiddy cars and prams
Kiddy cars and prams can be hired from the concierge desk located near ALDI.
• Single kiddy car: $5 per hour
• Double kiddy car: $7.50 per hour
• Pram hire: Free for 3 hours
To hire, we require a completed hire agreement form and a valid form of identification (including drivers licence, photo ID, credit card or healthcare card).
Kiddy cars are available on a first-come, first-served basis. Children must be no taller than 100 cm for kiddy car hire and for safety reasons, an adult must accompany the child at all times.
When a nappy needs changing or a toddler needs taming, head to one of our three parent rooms where you'll find peace and tranquillity. As well as baby-changing tables, you'll find child-sized toilets and sinks, private areas for feeding, and microwaves. In addition, the rooms have a play area and television.
Location: Our parent rooms are located near the Coles, Woolworths and Food Court amenities.
Let your little ones have fun and burn off some energy in our specially-designed state of the art playground for children aged between 1 to 12 years old. Please ensure children are supervised at all times.
Location: You'll find the playground outside of the Food Court.
Parents with prams parking
We provide parents with prams designated parking spaces to give parents enough room to get in and out of the centre comfortably.