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We want your visit to be as enjoyable and comfortable as possible. Our friendly Concierge team are available during standard centre trading hours to help in all aspects of your visit including:

  • Westfield Gift Cards – you can purchase your gift cards here and also check your balance
  • General Centre Information – our team can point you in the right direction
  • Lost Property – For all lost property enquiries visit one of our Concierge Desks or call
  • Upcoming Events – get the latest details on what’s happening in-centre

Concierge opening hours:



Monday9:00am - 5:30pm
Tuesday9:00am - 5:30pm
Wednesday9:00am - 5:30pm
Thursday9:00am - 9:00pm
Friday9:00am - 5:30pm
Saturday9:00am - 5:00pm
Sunday10:00am - 5:00pm

Our concierge desks are located on Level 1 near H&M and Level 2 near Starbucks.

Mobility hire

Mobility vehicles are available to hire form the Concierge desk on Level 2, located next to Starbucks. Enter via Logan Road into the Yellow Car Park where you will find best accessibility parking, near Sparkles Car Wash.

View the map here

To hire a mobility vehicle, you will need proof of identification, which should be either a valid passport, driver’s license or proof of age card. On presentation of these, you’ll be asked to fill out a hire agreement form. Once that’s done, you’re ready to go.

Please call the concierge team to book your mobility equipment in advance to guarantee availability.

Kiddy cars

Kiddy Cars are available for hire from both Concierge Desks on Level 1 (outside H&M) and Level 2 (near Starbucks).

Single Kiddy Cars are available to hire at $2.50 per half hour, Double Kiddy Cars are also available at the Level 1 Concierge Desk.

To book, simply call or email our friendly concierge team. Find out more about visiting with kids here >

Garden City Concierge

07 3135 5450

Cnr Logan & Kessels Rd

Upper Mt Gravatt QLD 4122

See on map

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