Concierge
We want your visit to be as enjoyable and comfortable as possible. Our friendly Concierge team are available during standard centre trading hours to help in all aspects of your visit including:
- Westfield Gift Cards – you can purchase your gift cards here and also check your balance
- General Centre Information – our team can point you in the right direction
- Lost Property – For all lost property enquiries visit one of our Concierge Desks or call
- Upcoming Events – get the latest details on what’s happening in-centre
Concierge opening hours:
DAY | TIME |
|---|---|
| Monday | 9:00am - 5:30pm |
| Tuesday | 9:00am - 5:30pm |
| Wednesday | 9:00am - 5:30pm |
| Thursday | 9:00am - 9:00pm |
| Friday | 9:00am - 5:30pm |
| Saturday | 9:00am - 5:00pm |
| Sunday | 10:00am - 5:00pm |
Our concierge desks are located on Level 1 near H&M and Level 2 near Starbucks.
Mobility hire
Mobility vehicles are available to hire form the Concierge desk on Level 2, located next to Starbucks. Enter via Logan Road into the Yellow Car Park where you will find best accessibility parking, near Sparkles Car Wash.
View the map here
To hire a mobility vehicle, you will need proof of identification, which should be either a valid passport, driver’s license or proof of age card. On presentation of these, you’ll be asked to fill out a hire agreement form. Once that’s done, you’re ready to go.
Please call the concierge team to book your mobility equipment in advance to guarantee availability.
Kiddy cars
Kiddy Cars are available for hire from both Concierge Desks on Level 1 (outside H&M) and Level 2 (near Starbucks).
Single Kiddy Cars are available to hire at $2.50 per half hour, Double Kiddy Cars are also available at the Level 1 Concierge Desk.
To book, simply call or email our friendly concierge team. Find out more about visiting with kids here >
