Service

Accessibility

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more. You can find our concierge desk on level 3, located near Subway.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge

For your convenience, you will also find disabled parking near the main entrances to the centre, on all levels of our carparks.

We offer an extra hour of free parking to customers that hold a disability permit, meaning a total of 3 hours of free parking every visit. Please register your disability permit at the concierge desk and a member of our friendly team will register you to receive the complimentary validation each time you shop.

Once registered and verified, our ticketless parking system will automatically apply the additional complimentary hour of free parking each time you visit.

The best parking for mobility-impaired customers will depend on the stores you wish to visit.

Give our concierge team a call or send us an email, to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

At Westfield Belconnen all our restrooms have a wheelchair accessible toilet.

Belconnen Concierge

Wed – Thu

9:00am5:30pm

Fri

9:00am9:00pm

Sat

9:00am5:00pm

Sun

10:00am4:00pm

Mon

9:00am5:30pm