Service

Accessibility

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more. Please call them on (08) 8159 4330.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge to book your mobility equipment in advance to guarantee availability.

For your convenience, you will also find disabled parking near Coles, Woolworths, Kmart, David Jones, Cafe Brunelli and the Food Court.

We offer free parking to customers that hold a disability permit. To register, permit holders simply need to present their permit and photo ID to staff at concierge to receive a disability tag. Wave this tag at any Westfield West Lakes pay station.

To find the best parking for mobility-impaired customers please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

All our restrooms have a wheelchair accessible toilet.

West Lakes Concierge

08 8159 4330

111 West Lakes Boulevard

West Lakes SA 5021

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