To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.
Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more.
For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge to book your mobility equipment in advance to guarantee availability.
We offer free all day parking to customers that hold a disability permit. Please register your disability permit at the concierge desk located on level 2 and a member of our friendly team will register you to receive the complimentary validation each time you shop.
To find the best parking for mobility-impaired customers please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit.
All our restrooms have a wheelchair accessible toilet. You can find these at the following locations:
- Level 1, behind Pharmacy 4 Less
- Level 2, behind JD Sports
- Level 3, behind KFC
- Level 4 Rooftop, behind Burger Co. by Kingston
Hidden Disabilities Sunflower Scheme__
Westfield is a proud participant in the Hidden Disabilities Sunflower Scheme which helps to support and raise awareness for people living with a hidden disability. Under the Hidden Disability Sunflower scheme, our customers with hidden disabilities such as autism, chronic pain, dementia, anxiety, visual or hearing impairment, can choose to wear a lanyard bearing a sunflower logo as a subtle way of letting our centre employees and retailers know that they may require additional support, assistance, or a bit more time when visiting our centres.
The free Sunflower lanyards can be collected from Concierge level 2, close to Specsavers.