Accessibility
To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.
Concierge desk
Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more.
Accessible services
For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge to book your mobility equipment in advance to guarantee availability.
For your convenience, you will also find disabled parking in the following locations:
- Green carpark (Fresh Food area)
- Red carpark (near the Food Court & Myer)
- Purple carpark (Rooftop near Hoyts & Woolworths)
- Blue carpark (Rooftop near Woolworths entry)
To find the best parking for mobility-impaired customers please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit.
Accessible amenities
All our restrooms have a wheelchair accessible toilet, and you can find these in the following locations:
- Level 1, in the corridor between Sheike & Forcast
- Level 2, in the Food Court next to Aldi
- Level 3, in the restroom near Rebel
Hidden Disabilities Sunflower Scheme
Westfield is a proud participant in the Hidden Disabilities Sunflower Scheme which helps to support and raise awareness for people living with a hidden disability. Under the Hidden Disability Sunflower scheme, our customers with hidden disabilities such as autism, chronic pain, dementia, anxiety, visual or hearing impairment, can choose to wear a lanyard bearing a sunflower logo as a subtle way of letting our centre employees and retailers know that they may require additional support, assistance, or a bit more time when visiting our centres.
The free Sunflower lanyards can be collected from Concierge, level 1 near Centrelink.