Collect parcels with the Australia Post Parcel Locker

With a free MyPost account, you can collect, send or return parcels at a time that suits you. Simply select a convenient location in your MyPost account and pick up your parcel within 2 business days.

Why choose a Parcel Locker

• Free to use for sending and receiving parcels with Australia Post
• Accessible at more than 1000 locations across Australia
• Safe and secure for parcels up to 16kg (35 x 44 x 61cm)
• Ideal for missed deliveries and online shopping returns

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How it works

1. Download the AusPost app and sign in or create a MyPost account.
2. Add a Parcel Locker location convenient to you and verify your identity.
3. Shop online and enter your Parcel Locker address at checkout.
4. Collect your parcel using the access code sent by SMS or email.

Free, easy and always open — Parcel Lockers make managing your deliveries simple.

Find out more at the Australia Post website >

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Collect a missed delivery

If you’re not home to sign for a delivery and there isn’t a safe place to leave it, we’ll take it to the nearest Post Office or Parcel Locker for you to collect when it suits.

Collect a missed delivery >

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Return a parcel

Return eligible prepaid parcels anytime using a Parcel Locker, available at more than 1000 convenient locations across Australia.

Return with a Parcel Locker >

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Track with the AusPost app

Get legitimate notifications and easily track and manage your parcels. It’s quick, secure and convenient.

Download the app >