Service

Accessibility

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more. You can find our concierge desk on level 2, located in between Mazzucchelli's and Michael Hill.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability. Please contact concierge to book your mobility equipment in advance to guarantee availability.

For your convenience, you will also find disabled parking near the main entrances to the centre, on all levels of our carparks.

Westfield Woden offers an extra hour of free parking to customers that hold a disability permit, meaning a total of 3 hours of free parking every visit. Please register your disability permit at the concierge desk and a member of our friendly team will register you to receive the complimentary validation each time you shop.
Once registered, simply take your parking ticket to the concierge desk during your 3 hour stay, and they will validate your ticket.

The best parking for mobility-impaired customers will depend on the stores you wish to visit.

Give our concierge team a call or send us an email, to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

At Westfield Woden all our restrooms have a wheelchair accessible toilet.

The Calm Room

The Calm Room is a safe, private sensory friendly space for children and adults living with sensory processing difficulties.

The Calm Room offers secure access and some sensory based resources which provides individuals with the opportunity to self-regulate.

Please contact concierge who will register your details and provide you with a secure access code.

Woden Concierge

Tomorrow

9:00am5:30pm

Tue 25th Sep

9:00am5:30pm

Wed 26th Sep

9:00am5:30pm

Thu 27th Sep

9:00am5:30pm

Fri 28th Sep

9:00am9:00pm

Sat 29th Sep

9:00am5:00pm