Service

Accessibility

To ensure all our customers can navigate around our centre with ease we offer the following services to assist with accessibility.

Concierge desk

Our friendly concierge team are available to help you with directions, store information, lost property, transport, parking information and more.

Accessible services

For mobility-impaired customers, we offer complimentary wheelchairs and power shoppers for up to 3 hours. To hire a mobility vehicle, you will need to head to any of our concierge desks with proof of identification, which should be either a valid passport, driver's license or proof of age card.

On presentation of these, you'll be asked to fill out a hire agreement form. Once that's done, you're ready to go.

Please contact concierge to book your mobility equipment in addvanced. The wheelchairs and power shoppers are in high demand, and are therefore subject to availability.

Westfield Doncaster also offers free parking to customers that hold a disability permit. Visit parkwestfield.com.au to register your disability permit or visit our concierge desks, where a member of our friendly team will assit to register your details.

For your convenience, you will also find disabled parking at the centre entrances.

To find the best parking for mobility-impaired customers please contact our concierge team to discuss which of our carparks will best suit your needs on your next visit.

Accessible amenities

All our restrooms have a wheelchair accessible toilet.

Doncaster Concierge