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Westfield to offer Quiet Time at all centres from December

From 5th December, all Westfield centres will begin offering an hour of Quiet Time every Tuesday between 10:30am – 11:30am.

Westfield aims to create an inclusive environment for all customers and offer a shopping experience where everyone feels welcomed and valued. The Quiet Time initiative exists to make a difference to those who face the challenges of shopping in a high sensory environment, allowing customers and their families and carers to remain connected to their community.

Quiet Time also benefits people on the autism spectrum, as well as those affected by other sensory issues and a range of hidden disabilities.

Every Tuesday between 10:30am – 11:30am, the lighting is reduced, the music is changed to a softer playlist and the volume is adjusted to limit sensory over-stimulation. At some centres, beyond the common areas, many of our retailers will also participate by dimming the lights and lowering the music in their stores during ‘Quiet Time’.

For more information and sensory maps, visit your local centre’s website and search “quiet time”.

We acknowledge the Traditional Owners and communities of the lands on which our business operates. We pay our respect to Aboriginal and Torres Strait Islander cultures and to their Elders past and present.

Scentre Group operates its Westfield Living Centre portfolio with a responsible business mindset across the four pillars of community, people, environment and economic performance. More information can be found in our 2023 Responsible Business Report.

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