Westfield Direct

Westfield Direct is our new contactless Click & Collect service – you can now purchase items from multiple retailers and collect your order from the convenience of your car.

From takeaway food to daily necessities and extras, simply order online, select your pick-up time, and collect your order at our designated drive-thru point – with no booking or delivery fee applied.

Over the coming weeks and months, we’ll be expanding our service to include other categories and retailers, so keep checking in for your favourites.

How it works:

  1. Place your order at where you’ll be able to order from multiple retailers (More coming online soon)
  2. Select a time to collect
  3. The retailer will prepare your order and deliver it to the drive-thru area
  4. Collect your order via contactless drive-thru at the designated collection area. To place an order and find your location, visit
  5. The Southland Westfield Direct team can be contacted here

Where is the collection point?

CPick up from the Nepean Hwy slip lane, Frankston bound from the Southland Bridge (near TGI Fridays external entrance) and follow signs until you reach the Westfield Direct pick up area. Click here for location on Google Maps >

What time does Click & Collect operate?


Opening hours

Monday09:00am - 05:30pm
Tuesday09:00am - 05:30pm
Wednesday09:00am - 05:30pm
Thursday09:00am - 06:00pm
Friday09:00am - 06:00pm
Saturday09:00am - 06:00pm
Sunday10:00am - 6:00pm

*Opening hours may vary between retailers and on public holidays.

*Subject to availability.

Southland Concierge

Hours may differ from Centre hours

View Centre Hours

03 9582 5600

1239 Nepean Hwy

Cheltenham VIC 3192

See on map

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Please note, due to COVID-19 certain centre services are currently unavailable