You're welcome to return an item in person at your preferred Westfield centre for free. For instructions on exactly where to return, parking recommendations and opening hours, visit the your preferred centre website using the links below. In-centre returns are always free. Westfield Plus members also receive one free postal return per order.
3 simple steps
Fill out your returns slip
Re-pack your order
Complete the returns slip packed with your order
Please package up your order with the original packaging and tags still attached
Visit the Westfield Direct Service Desk at your preferred Westfield centre
For drop-off instructions, choose your centre below
You have 14 days from receipt to return your items, as long as they are unused, with the original packaging and tags still attached. Please repackage your items, and review our returns policy to make sure your items are eligible.