Thank you for shopping with Westfield Direct. You can return any item within 14 days of receipt as long as your items are eligible, unused with the original packaging and tags still attached. In-centre returns are always free. Westfield Plus members also receive one free postal return per order*.
*Customers must be a member at the time of purchase to be eligible for the free postal return
Return your items to any Westfield centre for free
Return via Australia Post for $12.95
Westfield Plus members get one free postal return per order
Frequently asked questions
How do I return an item via Post?
To return any item(s) by post, please complete the return slip that was enclosed with your purchase order. Please ensure that this return slip is included in the parcel with the item(s) being returned. Please also make sure you are packing your returns in accordance with the Australia Post packing guidelines available here.