Place a Click & Collect order with Westfield Direct and pick up your order from your preferred Westfield centre. Westfield Plus members also earn rewards when you Click & Collect.
We make it easy
Convenient pick up
Free every time
We'll let you know
Shop online and pickup from your preferred Westfield centre
Click & Collect is a free service for all customers
Once your order is ready to collect, we will let you know by email
Frequently asked questions
Where do I collect my order?
You can collect your order from the designated Westfield Direct Service Desk at every Westfield centre in Australia. See the list of locations here.
Can someone else pick up my order?
Yes, If you would like someone to collect the order on your behalf, ensure that whoever is collecting the order has a copy of the order confirmation email and their photo ID. We may contact you via phone to confirm before releasing the item to the nominated person.
What happens if I don't pick up my order?
We will hold your Click & Collect order for 10 days. If you are unable to collect the item after 10 days, the order will be cancelled and you will be refunded.