Christmas at Westfield this year

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Christmas at Westfield this year

It’s official: Christmas is coming, and we can already taste the mince pies. While this year has been unlike any other, we are committed to making sure your Christmas experience is safe and magical. That’s why, in line with health and government advice, we’ll be reimagining some of our much-loved Christmas experiences, including Santa photography at Westfield Fountain Gate. Here’s what you need to know.

Introducing Westfield's 2020 Christmas video

Not all Christmas elves wear red and green, some wear hi-vis vests. Our new Christmas video reveals the secrets behind the magic, providing a taste of all that goes into making Christmas happen at Westfield . Check it out below.

Santa photography

Santa is coming to Westfield Fountain Gate. The much-loved tradition of visiting Santa will be balanced this year with prioritising the health and safety of our customers - and of course, Santa and his helpers.  

While you won’t be able to sit on Santa’s knee this year, he’ll still be on his trusty red throne, with families positioned on separate seating, so everyone maintains physical distancing of 1.5 metres. The traditional portrait image will be replaced with a landscape shot, to allow for physical distancing. We encourage you to bring festive props or a favourite toy to create a unique and interactive Christmas memory. 

For your wellbeing, a few extra safety measures will be in place, including hand sanitiser, additional elves to manage cleaning, and a screen for families to view their Santa pictures.

In line with government guidelines, customers over the age of 12 will be able to take their mask off briefly while the photo is being captured, however we ask that these continue to be worn in the queue and while viewing the images. In line with government restrictions, Santa and his helpers will be wearing a mask.

Contactless booking and payments mean customers can plan ahead and book online this year, with physically distanced waiting bays allotted to Santa's nice list (reserved appointments). We strongly encourage booking your Santa photography session in advance, as walk-ins will be limited. View the variety of photo packages available and book here now to secure a time that is convenient for you.

Sensitive Santa will also make a return this year, so that families can visit our Christmas wonderland and have their photo taken in a relaxed environment, tailored to children with sensory challenges or those that require some extra time. We will also be offering Pet Photography, where you will be able to hold your two, four or even eight-legged family member and be photographed with Santa.


Credit: James D. Morgan / Getty Images for Scentre Group.

Book your Santa photography now >

COVID-safe measures in our centres

Your wellbeing is our priority, so we ask our customers to remember the importance of maintaining physical distancing and good hygiene practices during your visit at this busy period in our centre. You’ll notice our dedicated Christmas elves around the centre to help remind you to maintain a 1.5 metres distance between other customers, and hand sanitiser will be also be provided at various points around the centre for your use.