Join Carousel's Customer Experience Team this Christmas


Join Carousel's Customer Experience Team this Christmas

Santa’s not the only one that has helpers!
Join our Westfield Customer Experience Team and help us make moments that matter.

Like Santa’s little helpers, the Westfield Carousel Customer Experience Team create the magic by delivering an enhanced shopping experience for our customers across greeting, navigation, gifting solutions, Valet, carpark, visit to Santa and surprise and delight moments.

So, what sets the Ambassadors apart?

 Willing to go above and beyond for our customers; making a difference to their Christmas Experience
 Be present in the moment. well presented, confident & self-motivated with exceptional people skills
 Bring your Christmas cheer – Exuding positive energy, a can-do attitude and the ability to work in a busy, fast paced environment
 Being empowered to rectify and resolve customer issues that may arise while on shift.
 Providing assistance, directions and information to customers in a busy retail environment
 Comfortable to work cross functionally throughout our Customer Experience team across Concierge, Carpark and Valet – including, assisting with the parking of valet vehicles, opening car doors, assisting guest aligning from their vehicles and providing traffic management & navigational assistance during our busy periods in the carpark

Your checklist

These positions will commence in September/ October 2019 until January/February 2020 so full availability is required throughout
 Flexibility to work across a 7-day week (Monday-Sunday) including Public Holidays
 To be considered for a position, a full drivers’ licence is required (manual licence required for Valet)
 Be available to attend a Group Assessment centre
This is a temporary casual position and is the perfect chance to shine, gain valuable experience get your foot in the door for a career at Scentre Group.
All successful candidates will be required to complete a video interview, medical and need to be comfortable to walk up to 10,000 steps per shift and feel at ease on their feet for up to 8 hours. We will be using email as the primary method of communication; please ensure you check your emails regularly to monitor the progress of your application.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Become a Westfield Christmas Ambassador and make someone’s Christmas Extraordinary!

To register your interest please send a copy of your current resume through to: and a member of our Services Team will be in-touch!

Introducing Pandora Me, featuring Millie Bobby Brown
Introducing My Geographic


MYER: Mid Season Sale


Great deals across clothing, footwear, accessories, home, tech, kids toys and electrical products.