REFUNDS
Seduce does not issue refunds.
EXCHANGE
We allow up to one exchange only per purchase for full priced items equivalent or higher in value and for items in original condition only within 7 days of delivery. All postage and handling is covered by the customer.
SEDUCE does not exchange on exchanges, exchange items on credit notes issued for exchanges and we do not exchange on sale items.
We will allow up to one issue of a credit note per purchase and will not issue a credit note for another credit note. We issue credit notes for full priced items only.
We do not exchange on earrings.
GIFT VOUCHERS
Gift vouchers are valid for 6 months from date of issue. Gift vouchers are only redeemable at Seduce retail stores nationwide and are not redeemable for cash, only merchandise. Customers are responsible for all gift vouchers and if lost, destroyed or stolen gift vouchers will not be replaced.
DAMAGED GOODS
When we send out your garment, we ensure that it is in 100% condition so you'll love it as much as we do. We also take very good care when sending out your new purchase to ensure that it arrives to you safe and sound. Should by chance you receive a damaged garment, please contact us immediately within 14 days and send the garment to the below address, so an inspection can be carried out to determine an outcome.
CONTACT US
Seduce Pty Ltd
Westfields Returns
51 Princess Highway
St Peters NSW 2044
ENQUIRIES CONTACT DETAILS
Phone: (02) 9517 8817
Email: westfields@seduce.com.au
TERMS & CONDITIONS
At Seduce, we want you to fall in love with your purchase and wear it with gusto! If you find though, you'd like to return your purchase, please note the following terms and conditions.
Please note accessories (belts, earrings, shoes and bags) not included in all products sold online.
Selected styles sold seperately in store or online.
CONTACT US
Seduce Group Australia Online Returns
51 Princes Highway
St Peters NSW 2044
FOR ONLINE ORDER ENQUIRIES CONTACT
Phone: (02) 9517 8817
Email: westfields@seduce.com.au
PRODUCT INFORMATION
Seduce goes to every effort to ensure that products are presented on the website as they appear in real life. Seduce will take no responsibility for colour variations due to computer monitors or different operating systems. We have provided a size chart for your reference to ensure correct purchase.
*Resellable condition is to be determined by the Seduce team. If we believe the garment has actually been worn or damaged by the customer, no refund will be provided.
Delivery Policy
SHIPPING
All goods sold online are sold within Australia only and will take up to 7 working days to deliver.
For all fast track requests please contact Customer Service on 02 9517 8823.
Postage within Australia is Free and a consignment number is provided for all orders.
A signature is required upon delivery and parcels will be sent to your local post office if a contact is not available.
